Legal

Terms of Service

Last updated: June 2025

Agreement

By signing up for or using Aiclouts, you agree to these Terms of Service. If you do not agree, do not use the service. These terms form a binding agreement between you and Aiclouts.

What Aiclouts does

Aiclouts queries AI chatbot platforms (including ChatGPT, Claude, Gemini, and Perplexity) on your behalf and reports whether your business appears in their responses. We provide visibility data — we are a monitoring and reporting tool, not a guarantee of AI recommendations.

AI chatbot responses vary by query phrasing, timing, and platform. Aiclouts reports what we observe at the time of querying. Results are informational only.

Subscription plans and billing

Aiclouts is offered on a subscription basis:

  • Starter — $17/month (or $14/month billed annually)
  • Growth — $47/month (or $40/month billed annually)
  • Scale — custom pricing, contact us

Subscriptions renew automatically at the end of each billing period. You authorise us to charge your payment method on file. All prices are in USD and exclude any applicable taxes.

Annual plans are billed upfront for the full year.

Cancellation and refunds

You can cancel your subscription at any time from your account settings or by emailing hello@aiclouts.com. Cancellation takes effect at the end of your current billing period — you retain access until then.

We do not offer refunds for partial billing periods. If you believe you have been charged in error, contact us within 14 days and we will review your case.

Acceptable use

You agree not to:

  • Use Aiclouts to track businesses you do not own or have no right to represent
  • Attempt to reverse-engineer, scrape, or extract data from the platform in bulk
  • Use the service in any way that violates applicable laws or regulations
  • Resell or sublicense access to Aiclouts without our written permission
  • Submit false business information to manipulate results

No guarantees on AI results

Aiclouts reports AI chatbot responses as observed. We do not control, influence, or guarantee what any AI platform recommends. AI platforms change their responses frequently and without notice. A positive result today does not guarantee a positive result tomorrow.

Aiclouts is a monitoring tool. We are not responsible for business outcomes resulting from AI visibility or lack thereof.

Intellectual property

The Aiclouts platform, brand, and all associated content are owned by us. You retain ownership of any business information you provide. By using the service, you grant us a limited licence to use your business name and category solely for the purpose of running tracking queries.

Limitation of liability

To the maximum extent permitted by law, Aiclouts is not liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability to you for any claim will not exceed the amount you paid us in the 3 months prior to the claim.

Changes to these terms

We may update these terms as the service evolves. If we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use after that date constitutes acceptance.

Contact

For any questions about these terms, email hello@aiclouts.com.